Shipping
Important Information
Orders placed before 12 midday with be shipped same day (Monday-Friday).
Orders placed after midday on Friday will be shipped the following Monday.
Orders placed on public holidays will be shipped on the next working day.
Once your order has been placed you will receive a confirmation email. Once the order has been dispatched you will receive an email containing the tracking information. If you do not receive this within 1-2 business days, please check your spam folder.
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All orders are processed and shipped within 1-2 business days of the order date. Please note, this does not include weekends (Friday-Saturday) and public holidays. Shipping time will vary according to country, city and location.
Please allow an additional day or two for remote locations.
All parcels are shipped via Australia Post. Below are the estimated shipping timeframes. Please note that this may change during holiday and peak periods.
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* Customs and duty charges may apply, and vary from country to country. Please note that shipping charge is for transport cost only and does not cover import liabilities that may be applied by the government of the destination country. alluren does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.
* alluren is not responsible for goods that are lost or damaged during shipment, or for locating lost or stolen packages once they have been delivered.